• Now They All Will Work At Home

Meredith Levinson writes in CIO magazine about a company that closed their offices, and now everyone will work at home “…to save money and spare employees the hassle and rising cost of commuting and … can continue to serve customers while simultaneously saving $400,000 a year simply by closing its 15,000 square feet of office space.” The company, Chorus, provides clinical, practice management and financial software for health care providers learned a few things along the way. You need: • the right infrastructure to support a virtual, telecommuting set of employees. • work policies designed to maintain employee productivity and customer service levels, • desktop support and identify software tools to make employee workloads more transparent for managers • to phase in the work at home plan, • periodic meet ups and daily conference calls Did it work? Levinson writes “CEO Schreiber…says the client services group’s key performance indicators have be...