In the last KMWorld White Paper , there is a great article by Nav Chakravarti of InQuira outlining the difference between a knowledge management system and a content management system.
"Instead of the more static create/manage/publish flow that embodies most CMS, organizations need to embrace a more fluid capture/route/convert workflow"... which characterizes KM systems. I other words whereas publication is the central process in content management, real-time connection between givers and takers of knowledge is the central process in KM.
Metrics of system effectiveness thus are quite different. KM systems will focus on:
Capture effectiveness : Tracking contributions by author as well as the value of those contributions
Route efficiencies: : Measuring time in the workflow, speed of updates, time spent on connection
Conversion success: Feedback from users and customers, ratings, comments
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Time to build an E 2.0 business.From: mopsos.com
Post Date: 2008-05-31 00:00:00
A new Forrester report predicts that enterprise spending on Web 2.0 technologies is going to increase dramatically. Over the next five years, that expenditure will grow at a compound annual rate of 43% This increase will include more spending on social networking tools, mashups, and RSS, with the end result being a market of $4.6 billion by the year 2013. Social networking tools will come as the first applications
So it looks like the time has finally come, five year later than what ...
more KM 1.0 and KM 2.0 definedFrom: mopsos.com
Post Date: 2008-05-31 00:00:00
Excellent post on Library Clips about the reason why KM 1.0 has by and large failed to deliver and what KM 2.0 is about.
The traditional approach to KM, dubbed KM 1.0, is about "deploying" specific knowledge sharing tools to be used for extra "above-the-flow" tasks of capturing and sharing knowledge in the form of structured content. Since those tools are usually quite cumbersome to use, and are justified by potential reuse of content by others in the future, their use is mainly enforced ...
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