Everything is fragmented

One of my first ever blogs reflected on my experiences with BT help lines. Six months later I have re-entered the fray. I discovered (BT did not tell me) that that was a new deal that combined HotZone public wireless access, An internet phone and broadband access which would half my costs on those services. Either way multiple emails and escalations later I finally managed to get the service upgraded. The new BT Home hub arrived and guess what? It didn’t work. So the... more

My mind was activated by a head wind and rain walking between the domestic and international terminals at Auckland en route to Vancouver.  Remembering back to the good old 3Ps of marketing I realised I have been in effect developing something similar around complexity so here goes. Constraint is key to understanding complexity, it governs the transition between the three ontologies.  Increase constraint and you create an ordered system; over constrain you create the conditions for catastr... more

A long time ago, when I was young I came across a book (or series of books) in the local library that were adventure stories about the Maori Wars.  They featured a hero who fought with a Bowie knife with Maori, against Maori.  I think they may have been based in part of Gilbert Mair but I am not sure.  Now I just remember enjoying them and the odd flash of memory, but I would like to find them again.  Now they may for all I remember have been racist!  I will confess to having re... more

Due to the postponement of a client project I will now be in Vancouver early  next week rather than California.  We have organised a get together for the network.  Details below and please let Liessi Haussler know if you are planning to come.  It will take place at 1730 and last for a couple of hours.  Location is  Doolin’s Irish Pub , on Nelson Street between Granville and Seymour ... more