About a month ago, I started using Mozy, an online backup service which was endorsed by several respectable publications, including the Wall Street Journal. I immediately ran into problems. After posting about those on my blog, Mozy representatives contacted me and helped to resolve them. Please read that previous post for a background on my experiences with Mozy so far. The current question is, however, now that all those issues have been resolved, how has Mozy been over the past 45 days?
The answer, unfortunately, is not good.
I’ll preface this by saying that I would really like for Mozy to be a great service. I think that they certainly have the potential to be a significant player in the backup market, especially for home and small office users. Also, their ownership by EMC should provide them with a lot of internal leverage to build out a very solid technical infrastructure.
Despite having developed an almost-perfect local client, a very simple to use interface, and a phenom...
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