I've been reading this week about NECs VOIP Seal anti-spam tool. VOIP Seal can detect if a call is computer generated and block it based on voice patterns. Alec Saunders also touched on it and pointed out that iotum is already anticipating the need for SPAM blocking with simple call screen capabity. GrandCentral does the same; they've got a SPAM registry where you can nominate the worse offenders so that everyone can block their caller IDs.
While I'm sure we'll be hearing much more about the woes of phone SPAM in the future, I hope it's something we won't look back on and think, "If only we had done something back then…" In today's report on M&C Tech News, they report the following statement from NEC:
“the existing infrastructure for producing spam e-mails (so called "botnets") can easily be modified to also produce spam telephone calls. Today, the number of spam emails is higher than the numbe...
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Put online help where it belongsFrom: thevoipgirl.com
Post Date: 2006-10-10 22:11:51
Initially, I thought that the online support systems for VOIP softphones Skype and Gizmo Project were pretty decent. Using them to answer burning questions is another matter.Â
Online Help belongs with the application. When I click Help > Online Help, please DON'T send me to the Knowledge Base or FAQs. Please DON'T open up another browser window and make me wait while the generic Help home page appears. Please DON'T make me use the Search feature. High level user guides ...
more My wish list: fixing voice quality on the flyFrom: thevoipgirl.com
Post Date: 2006-10-10 20:15:37
One thing I wish for in my quest for perfect Internet phone service the ability is to fix voice quality problems on the fly or at least be able to understand "is it me or the network?"
When I had Vonage service, I usually started the converation with "So how do I sound, can you hear me?" Many times there was such a delay that practical converation was impossible. If I was at my computer, I'd try quitting applications to see if that helped (usually not). A...
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